Privacy Policy

Last updated: 03/08/2025

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

1. Who We Are

This website is operated by GymBob, a sole trader business registered in the UK. We provide personal training services, including 1:1 fitness sessions, consultations, and related offerings.

If you have any questions about this policy or how your data is handled, you can contact us at:

- hello@gymbob.co
- UK

2. What Data We Collect

We may collect the following information when you interact with our website or services:

Name
Email address
Phone number
Booking details (sessions, plans, dates)
Payment information (processed securely via Stripe or Paypal - we do not store card details)
Health/disclaimer information (if provided voluntarily through consultation forms)
Website usage data (e.g. IP address, browser type, pages visited - via Wix analytics tools)

3. How We Use Your Data

We use your information to:

Process bookings and payments
Deliver personal training sessions and customer service
Send appointment reminders or updates
Respond to enquiries or requests
Improve our website and services
Comply with legal obligations (e.g. tax records)

We only collect data that is necessary and relevant to providing our services.

4. How Your Data Is Stored

Your data is stored securely via trusted platforms including:

Wix (website and bookings)
PayPal (secure payment processing)
Google Workspace or other communication tools (email/contact)

We do not sell or share your data with third parties for marketing.

5. How Long We Keep Your Data

We retain client information for as long as required to:

Deliver services
Meet legal or tax obligations
Resolve disputes

You may request that your data be deleted or corrected at any time by contacting us.

6. Your Rights (UK GDPR)

As a UK resident, you have the right to:

Access your personal data
Correct or update your data
Request deletion of your data
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please email: hello@gymbob.co

7. Cookies

Our site may use cookies to enhance your browsing experience and gather usage data. You can adjust cookie settings in your browser or decline cookies when prompted.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above.